Explore Jr. FAQ

Q: Do I need to attend with my child?
A: Yes. Due to the nature of the program, Jr. Explorers are required to be accompanied by an adult. The adult will be participating in the activities with the children.

Q: As an accompanying adult, do I need to purchase a ticket?
A: The combo price includes one adult and one child. Additional adults and/or children can be added during checkout.

Q: Does my Explore Jr. registration include entrance to the Creation Museum?
A: No. Explore Jr. registration does not include admission to the Creation Museum. You may purchase tickets online or on the day of the event at the ticketing booth.

Q: Are Jr. Explorers divided into teams?
A: No. Jr. Explorers complete the day’s activities with their accompanying adult. This a great way to spend time together as a family!

Q: I have multiple children who would like to attend. Does each child need an accompanying adult?
A: No. However, for the best experience during the program, we suggest no more than three children per adult.

Q: Can I bring children under the minimum age?
A: No. As accompanying adults will be participating in the program with their child, we are not able to accommodate children who are not attendees.

Q: I would love to bring a group of students from my co-op class. If I attend as a teacher, does a parent still need to accompany each child?
A: Yes, a parent will need to accompany each child. Explore Jr. is designed for the parent and child to enjoy together and offers opportunity for parents to reinforce what they learned together in everyday moments.

Q: Can I transfer my child’s registration to another Explore Jr. Day?
A: Unfortunately, our system does not allow us to transfer registrations. If your request is made 21 days or more before the program for which you are registered, we would be happy to refund your registration, allowing you to re-register for the Explore Day of your choice. For refunds, please contact Reservations at (800) 721-2298.

Q: We are unable to attend the Explore Jr. Day for which we registered. Can I have a refund?
A: We are happy to refund any Explore registrations at least 21 days before the date of the program. Due to the amount of preparation that each day necessitates, we are unable to provide refunds within 21 days of the program date. For refunds, please contact Reservations at (800) 721-2298.

Q: Registration on the website is closed. Can you put me on the waiting list? Will you open additional seats for a sold-out Explore Jr. Day?
A: As we receive so few cancellations, we have not found a need to create a waiting list. Due to classroom size, we are unable to open additional seats for Explore Days.

Butterfly House Pass FAQ

Q: When will I receive my Butterfly House passes?
A: You will receive the Butterfly House passes during check-in at your child’s second Explore program.

Q: Do I still receive the passes if I purchase one Explore Jr. for my younger child and one Explore Day for my older child?
A: No, you will need to purchase two Explore programs per student in one season (September 2025–April 2026) to receive the passes.

Q: Do I have to use the Butterfly House passes the same day I receive them?
A: No, Butterfly House passes expire September 30, 2026.

Q: Can I purchase additional Butterfly House passes if needed?
A: Yes, Butterfly House tickets can be purchased at the entrance to the Butterfly House.

Q: If I purchase four (or more) Explore programs for my child, will I receive two free Butterfly House passes for every two events purchased?
A: No, each student receives two Butterfly House passes for registering for two or more Explore programs.

Q: When is the Butterfly House open?
A: The Butterfly House is open late spring through early fall.

Q: Do I need to purchase two Explore programs for my child at one time to receive the two free Butterfly House passes?
A: No, to qualify, you need to purchase any two Explore programs (Explore Jr. or Explore Days) per child in one season (September 2025–April 2026).