We try to accommodate people with mild to moderate food allergies. Our kitchen follows standard hygienic practices to avoid cross-contamination. This includes proper hand-washing as a priority in our kitchen, as well as changing gloves in between tasks, thereby limiting the chances of cross-contamination. We also practice proper storage hierarchy by storing food items commonly considered as allergens in a separate place from other items.
While we endeavor to limit your exposure to food allergens, cross-contamination by food allergens is still possible. Our kitchen handles products containing soy, milk, eggs, corn, fish, shrimp, lobster and other shellfish, gluten, wheat, peanuts, and tree nuts, as well as other types of nuts and grains.
We want every guest to have a safe and wonderful visit to our restaurant. However, we also cannot be sure the measures we take to control trace amounts of an allergen in our food are enough to completely eliminate the risk.
We serve a number of different food items at our restaurant, so we cannot guarantee that trace amounts of food allergens are not present in some of our food selections. If you have a high sensitivity to any particular food allergens, we recommend that you consider an alternate food source. People with severe allergies to any of the main food allergens are advised to find an alternative eating arrangement for their own safety.
For example, FoodAllergy.org gives this warning about allergic reaction to peanuts:
Trace amounts of peanut can cause an allergic reaction. Casual contact with peanuts, such as touching peanuts or peanut butter residue, is less likely to trigger a severe reaction. Casual contact becomes a concern if the area that comes into contact with peanuts then comes into contact with the eyes, nose or mouth (for example, a child with peanut allergy gets peanut butter on her fingers, and then rubs her eyes).
While allergies severe enough to be agitated by trace amounts of the allergen are rare, they do exist. People with such severe allergies are advised to find an alternative, such as packing a lunch or eating at a restaurant that doesn’t handle the allergen that affects them.
Please also note that our allergy-friendly offerings are reliant on supplier ingredient labels, and we cannot guarantee the accuracy of the contents of each food item. Allergen advisory statements (e.g., “may contain") are not regulated and therefore not taken into consideration when developing allergy-friendly meals. It is ultimately up to you to make an informed decision based upon your individual dietary needs.