Please be sure to read “Can I Zip?” before making a reservation.Arrive 30 minutes before your tour time! Signing waivers, stepping on the scales, and gearing up takes a while. Plan accordingly! If you are late, you will not zip. Tour times cannot be held for late arrivals. You have purchased a time slot that we cannot sell to anyone else, so there are no refunds for those who miss their tour. Thank you for understanding.
Required Dress You will be wearing lots of gear and you do not want it to rub on bare skin. It is your responsibility to be properly attired. You will not be allowed to zip if you fail to dress appropriately, and you will not receive a refund. You may zip only if the following requirements are met:
Water is provided along the course.
But can I . . . ?
Waivers must be signed by all participants, even minors. Minors must have a parent or guardian sign their waiver. You may also download a waiver form for early completion.Download Waiver
If it appears that a participant is under the influence of any substance that will prohibit their successful completion of the course, they will not be allowed to zip and no refund will be issued.
Tours will run, rain or shine. Unless you are called and informed of a cancellation on our part, assume the tour is a go. Contact us via email if you wish to confirm a tour. No refund will be given for a missed tour or because of inclement weather. Tour times may be delayed if a system pops up and is expected to pass through quickly, but they will run!