Healthy Visit to Creation Museum

Helping you have a healthy visit

When you visit the Creation Museum, you can rest assured that we have done the utmost to ensure the well-being of you and your family during your time with us.

Enhanced Cleaning

Our Housekeeping teams already set a high standard for cleanliness and it is among the most complimented aspects of our guest’s experience. During this time, they’ve increased that commitment even more with dedicated attention to cleaning and sanitizing high-touch and high traffic areas in accordance with CDC guidelines. We’ve also added additional handwashing and hand sanitizing stations throughout our attractions as an additional service to our guests.

Masks & Gloves

Our staff are known for their friendly smiles. Even though our staff will be wearing face coverings, you’ll still be able to see the smile in their eyes as they serve you and your family. Staff members will also be wearing other Personal Protective Equipment, including gloves, as necessary.

By order of the Kentucky Governor, face coverings are required to enter and are to be worn where you cannot reasonably social distance (buses, interior spaces, etc.)—unless medical or safety reasons prevent you from doing so. Children 5 years old and younger are also exempt from wearing masks.

We want everyone to have an enjoyable visit and ask that all guests be respectful of one another (and our staff) regarding the use of a face covering while at the attraction.

Learn more.

Online Ticket Purchasing

We strongly encourage guests to purchase their tickets online prior to their visit to reduce person-to-person interaction as much as possible. This will allow you to avoid the onsite ticketing process and save time after your arrival. However, if you need to purchase tickets at the Creation Museum, we’ve implemented new procedures to ensure guest safety. One guest per party will wait, with appropriate social distancing, in the ticketing queue line. Touchless and tap options for payment will be available at each ticketing station if desired.

Social Distancing

We ask that guests join us in practicing social distancing by keeping a distance of at least six feet from other guests not in your own party. Please follow the signage we have placed throughout the museum and grounds to help encourage proper social distancing by controlling the flow of visitors.

Staff Temperature Checks

We’re dedicated to both guest and staff health and safety. Each morning upon arrival, all staff members will have their temperatures checked and be asked health and symptom screening questions.

What can I do?

We ask that all guests abide by the following guidelines.

Feeling Sick?

If you are sick, or have been feeling sick within the past 24 hours, please help keep others safe by staying home and planning your visit at a different time.

Social distancing

Join with us in maintaining a distance of at least six feet from other guests and staff members at all times.

Wash Hands

Wash your hands often with soap and water for at least twenty seconds. Hand sanitizer and hand washing stations are provided throughout the Creation Museum and grounds for your convenience.

Cover a Cough or Sneeze

If you cannot wear a mask for medical or other reasons and need to cough or sneeze, you should cover your mouth and nose with a tissue or your elbow before doing so.

Start Feeling Unwell During Your Visit?

If you begin to feel unwell during your visit, we ask that you immediately end your visit and come again at a different time.

Common Questions

1. With the reduced capacity restrictions, will you be able to accommodate all guests who visit?
   Yes. There is a lot of room at the Creation Museum both inside and outside. The Creation Museum at one-third capacity including exterior walking areas still exceeds our highest attendance day.
2. Do visitors need to wear a mask?

   By order of the Kentucky Governor effective on July 10, 2020 (until further notice), face coverings are presently required to enter and are to be worn where you cannot reasonably social distance (buses, interior spaces, etc.). Face coverings are required any time you are unable to maintain six feet distance from those not in your household, such as while indoors and in transit on our buses, but are not required to be worn while seated and eating at one of our food venues. While our extensive outdoor grounds and zoo areas should make social distancing easy, if you find yourself unable to keep six feet from others, please make sure that you are wearing a mask if you are not exempt.

   Exceptions to Face Mask Requirement:

   1. Children 5 years of age and younger
   2. Those with medical conditions or physical or mental impairments that prevent safe face covering
   3. Deaf or hard of hearing persons or those communicating with them, where the ability to see the mouth is essential to communication

   Please let us know if you have an exception or need a face covering.

3. How are you making the 4D Special Effects Theater, Legacy Hall, and Stargazer Planetarium safe?
   Seating has been reduced to allow for proper social distancing. Guests will be asked to leave at least two empty seats between their party and others to ensure everyone is safe.
4. Is the playground open?
   Yes. The Creation Museum playground is now open to guests, following the practice of local government officials in the reopening of playgrounds. The playgrounds will be regularly cleaned/sanitized, and we encourage guests to practice proper safety measures with social distancing and using the available hand sanitizer. We ask that parents take precautions as needed to ensure their child's safety.
5. Is Eden Animal Experience open?
   Yes. Eden Animal Experience is outdoors, allowing for appropriate social distancing. Before and after petting any animals in the zoo, guests will be asked to wash their hands at a nearby handwashing station.
6. Are the zip lines open?
   Yes. Screaming Raptor Zip Lines will be open and also meeting current appropriate state guidelines, such as EPA-approved sanitizing supplies, the spreading out of tour times, social distancing with reduced tour group sizes, and tour guides who are gloved, masked, and subject to daily temperature checks.

The health and safety of our staff and guests is our top priority. We have worked hard, and will continue to do so, to ensure everyone has an amazing time at the Creation Museum and takes home nothing but great memories.

To learn more see the reopening announcement from our CEO

The Creation Museum’s COVID-19 Preparedness Policy is available here.