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Healthy Visit to Creation Museum

We care about the health and safety of our guests and have made significant changes to our daily operations in accordance with state and federal guidelines relating to the COVID-19 pandemic.

Helping you have a healthy visit

When you visit the Creation Museum, you can rest assured that we have done the utmost to ensure the well-being of you and your family during your time with us.

Enhanced Cleaning

Our Housekeeping teams already set a high standard for cleanliness and it is among the most complimented aspects of our guest’s experience. During this time, they’ve increased that commitment even more with dedicated attention to cleaning and sanitizing high-touch and high traffic areas in accordance with CDC guidelines. We’ve also added additional handwashing and hand sanitizing stations throughout our attractions as an additional service to our guests.

Museum Hours

We are now opening one hour earlier to allow our guests to safely experience our museum and grounds over a longer period of time throughout the day. Our current hours of operation are 8 a.m. - 7 p.m., Monday through Saturday, and 1 p.m. - 7 p.m. on Sundays. Please see our hours page for the latest information.

Staff Masks & Gloves

Our staff are known for their friendly smiles. Even though our staff will be wearing face coverings, you’ll still be able to see the smile in their eyes as they serve you and your family. Staff members will also be wearing other Personal Protective Equipment, including gloves, as necessary.

Kentucky guidelines recommend that we strongly encourage our guests to wear a face covering for their mouth and nose when appropriate unless under age 2 or for medical reasons as per CDC guidance.

Special Afternoon Ticket

To help spread out the arrival of our guests throughout the day to maximize safe social distancing, we’re offering a special afternoon ticket that allows entry to the Creation Museum and grounds after 1:30 p.m. Monday through Saturday and after 1 p.m. on Sundays. Each paid ticket includes a free meal voucher. This special ticket must be used by August 16, 2020. Visit our ticketing page for more information.

Ticket Purchasing

We strongly encourage guests to purchase their tickets online prior to their visit to reduce person-to-person interaction as much as possible. This will allow you to avoid the onsite ticketing process and save time after your arrival. However, if you need to purchase tickets at the Creation Museum, we’ve implemented new procedures to ensure guest safety. One guest per party will wait, with appropriate social distancing, in the ticketing queue line. Touchless and tap options for payment will be available at each ticketing station if desired.

Social Distancing

We ask that guests join us in practicing social distancing by keeping a distance of at least six feet from other guests not in your own party. Please follow the signage we have placed throughout the museum and grounds to help encourage proper social distancing by controlling the flow of visitors.

Staff Temperature Checks

We’re dedicated to both guest and staff health and safety. Each morning upon arrival, all staff members will have their temperatures checked and be asked health and symptom screening questions.

What can I do?

We ask that all guests abide by the following guidelines.

Feeling Sick?

If you are sick, or have been feeling sick within the past 24 hours, please help keep others safe by staying home and planning your visit at a different time.

Social distancing

Join with us in maintaining a distance of at least six feet from other guests and staff members at all times.

Wash Hands

Wash your hands often with soap and water for at least twenty seconds. Hand sanitizer and hand washing stations are provided throughout the Creation Museum and grounds for your convenience.

Cover a Cough or Sneeze

Cover your mouth and nose when you cough or sneeze with a tissue or your elbow. Or, consider wearing a mask in consideration of others.

Start Feeling Unwell During Your Visit?

If you begin to feel unwell during your visit, we ask that you immediately end your visit and come again at a different time.

Common Questions

Do I need to wear a mask?
Kentucky guidelines recommend that we strongly encourage our guests to wear a face covering for their mouth and nose when appropriate unless under age 2 or for medical reasons as per CDC guidance. Our staff who are safely able to do so will be wearing a mask, so you won’t feel out of place if you wear one too.
How are you making the 4D Special Effects Theater, Legacy Hall, and Stargazer Planetarium safe?
Seating has been reduced to allow for proper social distancing. Guests will be asked to leave at least two empty seats between their party and others to ensure everyone is safe.
Is the playground open?
The Creation Museum playground is currently closed to guests in accordance with state guidelines.
Is Eden Animal Experience open?
Yes! Eden Animal Experience is outdoors, allowing for appropriate social distancing. Before and after petting any animals in the zoo, guests will be asked to wash their hands at a nearby handwashing station.

The health and safety of our staff and guests is our top priority. We have worked hard, and will continue to do so, to ensure everyone has an amazing time at the Creation Museum and takes home nothing but great memories.

To learn more see the reopening announcement from our CEO

The Creation Museum’s COVID-19 Preparedness Policy is available here.